Frequently Asked Questions

We know planning your island getaway comes with lots of questions — here are some quick answers to help you prepare for your stay at Island Haven Hideaway.

Q1: Where is Island Haven Hideaway located?

We’re located on Marshall Road in Nassau, The Bahamas, just a 3-minute walk from the beach. Our property is tucked away in a peaceful neighborhood, offering the perfect blend of privacy and proximity to the island’s attractions.

Our largest home comfortably sleeps up to 12 guests. Between our main homes, pool cottage, and efficiency unit, we can accommodate a range of group sizes — from couples to large families or groups of friends.

Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early check-in or late check-out may be available upon request and availability.

Yes, every bedroom and living area across all our properties is equipped with air conditioning for your comfort.

Absolutely! High-speed Wi-Fi is available throughout the property — perfect for streaming, remote work, or staying connected during your stay.

Each home comes with its own private pool, ensuring you enjoy total relaxation in a peaceful and exclusive setting.

Yes, guests have access to in-home laundry with a washer, dryer, ironing board, and iron — especially convenient for longer stays.

Yes — we’re conveniently located near several local restaurants and a grocery store just minutes away. You’ll find everything from Bahamian favorites to casual dining and takeout options.

Absolutely! We can connect you with trusted private chefs who offer in-home dining experiences ranging from casual island-style meals to luxury multi-course dinners.

Yes — all main homes and the pool cottage include fully equipped kitchens with modern appliances, cookware, and utensils.
Our 1-bedroom efficiency includes a kitchenette for light meal preparation.

Transportation isn’t included, but we can assist you in arranging airport transfers, car rentals, or private drivers to make your travel experience seamless.

We’re approximately 20 minutes from Lynden Pindling International Airport, depending on traffic.

Yes — free private parking is available for all guests.

Cancellations made at least 7 days before check-in are fully refundable. Cancellations made within 7 days will incur a one-night charge.

You can book directly through our website for the best rates and exclusive perks — or choose to book via Airbnb, Vrbo, or Booking.com if you prefer.

A refundable security deposit may apply, depending on the length and type of stay. Full details are provided before booking confirmation.

Small family gatherings are welcome, but parties or large events must be approved in advance. Please contact us before booking to discuss your plans.

Yes — Island Haven Hideaway is perfect for families. We offer spacious layouts, entertainment options, and safe outdoor spaces for kids to play.

Yes — pets are allowed under certain circumstances. Please reach out in advance with details about your pet, and we’ll confirm if we can accommodate them.